We experienced some severe issues with our payroll on the 16th and 17th September, this was caused by a security issue with our bank account. The Bank has had to conduct an internal review into this, which unfortunately does take time as they have to follow clear guidelines and legislation.
We have been unable to remit any payments to any workers for these payrolls. We have also asked all of our partners not to send any further timesheets and processing requests for week commencing 20 September 2021 and beyond. We will not accept any timesheets until this problem is fully resolved.
Our directors are working very closely with our bankers to resolve this issue in a timely fashion, we have not been given any clear timeframes.
We do apologise for this unprecedented and very unfortunate situation; as a business we are committed to resolving this situation and remitting funds to all affected workers as soon as possible.
We will continue to email affected workers with an update.
We apologise for this inconvenient and we thank you for your continued patience at this frustrating time.
