Frequently Asked Questions

Agency Questions

  • How frequently do you run payroll (i.e. daily, weekly)?

We run multiple payrolls daily

  • What accreditations do you have?

We are accredited by both FCSA and Professional Passport, one of only a few Umbrella companies to have both!

  • How big is your payroll?

We do have a large daily and weekly payroll supporting professional recruitment agencies but still retaining the personal touch. 

  • What margin do you apply?

We offer a low Umbrella margin of 3%, with a minimum amount of £12 and a Maximum of £18 per payslip.

  • What support do you offer the contractor?

We have a dedicated customer services team and account managers that assist with payroll queries, multiple daily payrolls, quick and easy onboarding.

  • Can you provide copy payslips for audit?

Yes, we are able to supply payslips for audit in line with GDPR regulations.

  • Do you adhere to IR35 regulations and pay all contractors as PAYE?

We closely follow IR35 guidelines ensuring all applicable deductions are made, our payroll is paye.

  • Do you issue employment contracts?

Once we have onboarded a contractor, we issue an employment contract which is electronically delivered to the contractor.

  • Can you pay expenses?

We can process applicable expenses in line with HMRC policies, this is outlined within our Umbrella Handbook.

  • Do you supply a payslip?

Our payroll system automatically generates and emails a payslip every time a contractor is paid, our payroll system also generates a text messages advising of the amount we are remitting to them.

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